The investigation

Damp Solve Initial Investigation — £199

We assess the symptoms and the moisture and ventilation conditions in the reported area to establish whether condensation is the likely mechanism, or whether the signs point to a leak, penetrating damp, another building defect or a combination.

Buy your recommended Damp Solve solution within 14 days of the investigation and the full £199 investigation fee is credited against the price of that solution.

Book & Pay £199
Moisture readings being taken from a wall during a Damp Solve investigation

Scope

What's included, and what isn't

Included in the £199

  • One reported damp, mould or condensation problem area
  • Up to approximately 60 minutes on site
  • Visual, non-invasive inspection of the accessible problem area
  • Thermal imaging where useful
  • Spot pin and pinless moisture readings
  • Air temperature, relative humidity and dew-point assessment
  • Basic ventilation and extractor checks where relevant
  • Dated photographs
  • Concise written Damp Solve findings report

Not included

  • Destructive or opening-up works
  • Extended environmental monitoring or data logging
  • Specialist leak tracing
  • Roof or drainage investigation
  • Invasive building-fabric investigation
  • Laboratory testing
  • Extensive multi-room surveys
  • Any remedial works

This is a limited, non-invasive initial investigation. It is not a promise to diagnose or cure damp, and it may not establish a definitive root cause. If the cause cannot reasonably be established during the initial visit, the report says so clearly and recommends the appropriate further investigation — any additional work and cost is agreed with you separately before anything proceeds.

A single visit cannot definitively diagnose every complex building defect, and we don't pretend otherwise. Where further investigation is needed, the report says what's required and it's quoted and agreed separately before anything proceeds.

Afterwards

You get a written report, then a quotation if a solution is appropriate

No pressure to proceed. If we can install the appropriate moisture-control solution, we quote it — and if you buy that solution within 14 days, the full £199 is credited against its price.

See the solutions we install