Landlords & letting agents

Damp and mould reported? Get it investigated properly.

DAMP SOLVE investigates reported damp, mould and condensation in tenanted property across Central Scotland, issues written findings with photographs and readings, and installs condensation and ventilation solutions where the evidence supports them.

Investigation and Commencement of Repair (Scotland) Regulations 2026 — in force 6 October 2026

10working days

investigation completed

By a competent person, after the landlord is notified of or becomes aware of the damp or mould.

3working days

written summary provided

After the investigation is completed.

5working days

qualifying repair commenced

After the investigation, where a qualifying repair is identified — subject to the circumstances set out in the regulations, including those beyond the landlord's control.

This is a plain summary of the regulations, not legal advice. DAMP SOLVE provides investigation, written findings and remedial installation work. We are not lawyers, we do not issue compliance certification, we do not guarantee compliance, and fitting ventilation does not in itself discharge a landlord's duties. Check the regulations or take your own advice on your specific obligations.

What you get back

Documented investigations, not verbal opinions

Prompt attendance

Booked against your tenant report, with your property reference on every document.

Recorded conditions

Moisture, temperature, relative humidity, dew point and ventilation performance in the reported area.

Photographic evidence

Dated photographs of the affected surfaces and reading locations.

Written findings

Plain-English findings, contributing factors, recommended action and anything outside our scope.

Quotation and works

Priced condensation and ventilation solutions for the elements we deliver.

Completion evidence

Post-works photographs, product details and commissioning notes for the property file.

How it works for agents

From tenant report to completion evidence

  1. 01

    Tenant reports damp or mould

    To you or your property manager.

  2. 02

    You instruct DAMP SOLVE

    One email or booking with the address and tenant contact details.

  3. 03

    Investigation attended

    Readings, thermal imaging where useful, ventilation checks and inspection of the reported area.

  4. 04

    Written findings issued

    Photographs and readings attached, in plain English, ready for your records.

  5. 05

    Recommendation

    What the evidence indicates, contributing factors and the remedial action we recommend.

  6. 06

    Solution installed where within scope

    Continuous extraction, dehumidification, ventilation and mould treatment. Anything outside our scope is specified for you.

  7. 07

    Completion evidence returned

    Photographs, product details and commissioning notes.

Common questions

Landlord and agent questions

What are the new Scottish damp and mould duties?

The Investigation and Commencement of Repair (Scotland) Regulations 2026, often referred to as Awaab's Law, come into force on 6 October 2026 and apply to private and social landlords in Scotland. Where damp or mould is reported, an investigation must be completed by a competent person within 10 working days of the landlord being notified of, or becoming aware of, the damp or mould; a written summary of the findings must be provided within 3 working days of the investigation being completed; and where a qualifying repair is identified it must be commenced within 5 working days of the investigation, subject to the circumstances set out in the regulations, including those beyond the landlord's control.

Does DAMP SOLVE certify compliance with the regulations?

No. We carry out physical investigations, issue written findings with photographs and readings, and install condensation and moisture-control solutions where appropriate. We do not issue compliance certificates, guarantee compliance or give legal advice. The statutory duties remain with the landlord.

Does fitting an extractor fan satisfy the regulations?

No. Installing ventilation may be the right remedial action where the evidence supports it, but it does not automatically discharge a landlord's statutory duties. Each case depends on what the investigation finds and what repair is required.

Can you attend properties across Central Scotland?

Yes — Glasgow, Lanarkshire, East Kilbride, Motherwell, Hamilton, Renfrewshire, East Renfrewshire, Ayrshire, Falkirk, Stirling and the surrounding Central Belt.